The word disruption is losing all meaning through indiscriminate overuse. This is particularly true for the phrase ‘digital disruption’. It is also becoming true for the phrase ‘future of work’, which maps out disruptive forces impacting the workforce and organisation.

The future of work is a mystery, not a puzzle. Not only don’t we have enough information about the future of work, but we may not even have the tools to help us frame the problem correctly.

As with all new technology, the underlying concern is: do we know what we are losing?